Frequently Asked Questions
What is your return policy?
No refunds or exchanges are given for decorated products, including screen printed, engraved or embroidered
Returns must be made within 30 days of receipt with no signs of wear, tear or wash and with the original tags attached for a full refund. Returns without a receipt receive store credit at the last sale price. Defective merchandise within a 90 day period with a receipt must be reviewed and deemed defective for replacement.
Please send any returns or exchanges to:
ATTN: Returns & Exchanges
Alexander's Uniforms
999 Pontiac Avenue, Cranston, RI 02920
You must have:
- A copy of your receipt
- A note indicating a return or an exchange
- Contact information
How long will my order take?
Order processing depends on various factors such as stock, shipping destination, and customization options.
For an accurate estimation of how long your order will take, contact us using the email form below or toll free at1 (866) 597-9875.
Can I pick up my order at the store?
Yes! Free in-store pickup is available. Visit our Find Your Store page for locations, hours, and directions.
How do I make sure the color of my tops and bottoms match?
Garment color may differ slightly from brand to brand. To ensure that the color will match, purchase tops and bottoms from the same collection.